@article{KleinMittnach2002,
  author    = {Klein, Barbara and Mittnach, Barbara},
  title     = {IQM Institutionen und berufsgruppen{\"u}bergreifendes Qualit{\"a}tsmanagement},
  series = {T{\"a}tigekitsbericht 2001 / Fraunhofer IAO},
  journal   = {T{\"a}tigekitsbericht 2001 / Fraunhofer IAO},
  pages     = {72 -- 73},
  year      = {2002},
  subject      = {Qualit{\"a}tsmanagement},
  language  = {de}
}